TL;DR

  • Build a 5-email welcome + weekly nurture engine that routes every new lead to a consult or low-ticket trial.

  • Keep forms short, CTAs mobile-first, and booking links frictionless to lift clicks and consults fast.

  • Track opens, clicks, consult bookings, and lead-to-client rate; iterate subject lines and CTAs twice in 14 days.

Why this matters

Email still drives among the highest ROI of any channel; recent Litmus data shows many companies returning $10–$36 per $1 spent, making an email-centred engine a high-leverage first move. Litmus

Welcome emails are outliers for attention; GetResponse’s 2024 benchmark reports an average 83.63% open rate for welcome emails, so your first message is the best time to secure a consult or trial. GetResponse

Automated messages beat one-off campaigns; Omnisend found automated emails delivered higher opens, higher clicks, and a ~1.9% conversion rate in 2023, with welcome flows among the fastest-growing automations. Omnisend+1

Scheduling friction wastes time; Calendly’s State of Scheduling shows 89% of workers spend up to 4 hours a week just arranging meetings, so embedding a booking link reduces back-and-forth and lifts show-up rates. Calendly.com

Design for phones first; Ofcom’s 2024 report notes 17% of UK internet users are smartphone-only, so short copy, big buttons, and one-tap booking are non-negotiable. www.ofcom.org.uk

What you need

Category

Details

Tools

Email platform: MailerLite (free–£9/mo), ConvertKit/Kit(£15+/mo), Beehiiv (£0–£39/mo).

We recommend Kit or Beehive

Booking: Calendly or YouCanBookMe (both have free tiers).

Form/Pages: Carrd (£9/yr) or Notion (free) for a fast opt-in page.

Inputs

Offer clarity (consult, waitlist, or low-ticket trial), branded email sender, logo/headshot, booking link, PAR-Q+/consent docs, 3 client stories, 5 FAQs, social links.

Step-by-Step Implementation

Step 1 — Build your opt-in and tagging

Purpose: Capture leads with minimal friction and tag them by segment (e.g., rugby academy, football return-to-play, general population fat loss).

Action

Est. Time

Notes

Create single-field opt-in (email only) with “Book a consult” secondary CTA

30 min

Add hidden field for source (IG, website, referral).

Enable tags by interest on thank-you click

15 min

Use button links that apply tags.

Auto-redirect to booking page after opt-in

10 min

Pass email as a parameter to prefill booking.

Set UTM tracking on buttons

10 min

Preserve source/medium for KPIs.

Success metric: Opt-in rate ≥ 25% on warm traffic.

Swipe copy / template:

Headline: Get your first [X] weeks of elite coaching, simplified.

Sub: Join the list and get priority access to consults + a low-ticket trial.

Field: Your best email

Button: Get Started → 

Secondary link: Prefer to talk now? Book your consult →

Step 2 — Send the Day-0 Welcome that routes to action

Purpose: Leverage peak attention to secure a consult or low-ticket trial.

Welcome emails command exceptional attention (83.63% average opens), so leading with one clear CTA maximises immediate conversion.

Action

Est. Time

Notes

Draft concise Day-0 welcome

20 min

One problem, one promise, one CTA.

Add consult and trial CTAs

10 min

Button first; text link backup.

Insert social proof line

10 min

One quantified client outcome.

Enable resend to non-openers after 36 hours

5 min

New subject line variant.

Success metric: Click-through rate ≥ 5%; consult booking rate from email clicks ≥ 8%.

Swipe copy / template:

Subject: Welcome — here’s how we’ll get you stronger, faster

You’re in. I coach [rugby/football/general pop] athletes to [specific outcome] with a simple plan you can stick to.

Here’s your next step: book a 15-minute consult. We’ll map your starting point and the quickest 4-week win.

→ Book your consult now

Prefer to try first? Start the low-ticket trial today; full access, no long contract.

→ Start your trial

Quick win for this week: [one exercise or habit tip].

Reply with your current goal and I’ll send a 7-day plan.

Step 3 — Ship Authority & Story (Day-1)

Purpose: Establish credibility with one relevant story and a measurable result.

Automated sequences consistently outperform newsletters for engagement, so sequencing a proof-of-work email early lifts downstream conversion.

Action

Est. Time

Notes

Write a 150–200 word client win

20 min

Include before/after metric and timeline.

Add one teaching point

10 min

Tie lesson to your method.

End with a single CTA

5 min

Consult or trial only.

Success metric: CTR ≥ 3%.

Swipe copy / template:

Subject: The 4-week shift that added 10kg to Tom’s back squat

[Client Video Embedded]

Tom’s problem: strong in-season but gassed by minute 60. We fixed sleep timing, added 2 micro-sessions, and tightened his carb window.

Result in 4 weeks: +10kg squat, +7% CMJ, RPE down on Saturday fixtures.

Want the same? Book your consult and I’ll map your 4-week shift.

→ Book now

Step 4 — FAQ Objection Handling (Day-3)

Purpose: Remove common blockers (time, cost, injury, schedule) with concise answers.

Automated emails convert nearly 4x better than campaigns; answering objections in-flow nudges hesitant leads over the line.

Action

Est. Time

Notes

Gather top 5 FAQs

15 min

From DMs and consult notes.

Write 2–3 sentence answers

20 min

Plain language; link to booking.

Add CTA

5 min

“Book consult” primary.

Success metric: Reply rate ≥ 2% or CTR ≥ 3%.

Swipe copy / template:

Subject: Quick answers to the 5 questions I get every week

You’re not the only one asking these. Here’s exactly how we handle time, injuries, and schedules so training fits your real life.

[LIST FAQ’s]

If one of these is your blocker, grab a spot and I’ll tailor the plan.

→ Book your consult

Step 5 — Social Proof & Triage (Day-5)

Purpose: Present 2–3 short testimonials and route clicks by goal into tags for personalised follow-up.

Email remains a high-ROI channel; combining proof with segmentation increases relevance, which lifts click-through and consults.

Action

Est. Time

Notes

Add three one-line wins

15 min

Each with a metric.

Create three goal buttons

15 min

“Return-to-play”, “Speed”, “Body comp”.

Apply tags on click

10 min

Drives tailored CTA next email.

Success metric: Tag click-through ≥ 6%.

Swipe copy / template:

Subject: Pick your track — I’ll tailor the plan

Choose the goal that fits: Return-to-play, Speed, or Body Composition. I’ll send the exact first block I’d use.

→ Return-to-play

→ Speed

→ Body comp

Ready to talk it through?

→ Book your consult

Step 6 — Direct Offer Email (Day-7)

Purpose: Present a time-boxed trial or consult bundle with a simple, mobile-friendly checkout or booking.

Reducing friction at checkout and offering relevant options boosts conversion; tests show surfacing an additional relevant payment method increases conversion and revenue.

Action

Est. Time

Notes

Define one low-ticket offer

15 min

Example: £39, 14-day on-ramp.

Link to booking/checkout

10 min

One button, above the fold.

Add deadline and guarantee

10 min

7-day window; cancel anytime.

Success metric: Email-to-sale rate ≥ 1.5%.

Swipe copy / template:

Subject: 14 days to feel the difference — starts Monday

Join the On-Ramp: assessments, a 2-week plan, and coach feedback. £39, no contract.

Spots are capped to protect quality. Enrol by Sunday 8pm.

→ Start your 14-day on-ramp

Step 6 — Weekly Nurture Cadence

Purpose: Maintain momentum with one value-dense email per week tied to your core offers.

Automated/nurture flows sustain higher engagement than blasts, keeping you top-of-mind and steadily converting late adopters.

Action

Est. Time

Notes

Choose weekly theme

10 min

Tip, story, or Q&A.

Insert one CTA

5 min

Consult, waitlist, or trial.

Schedule for mobile peak

5 min

Test early AM vs late PM.

Success metric: Ongoing CTR ≥ 3%; consults per 100 subscribers ≥ 2.

Swipe copy / template:

Subject: The 15-minute speed session I give to busy midfielders

Here’s the exact micro-session that preserves top-end speed in-season when time is tight. Try it this week and reply with your 10-m split.

If you want this built into your programme, grab a consult.

→ Book your consult

KPI Dashboard

Name

Formula

Weekly Target

Opt-in Rate

Opt-ins ÷ Unique visitors

≥ 25%

Welcome CTR

Welcome email link clicks ÷ Opens

≥ 5%

Consult Book Rate

Consult bookings ÷ Email clicks

≥ 8%

Lead-to-Consult Rate

Consults ÷ Leads

≥ 25%

Consult-to-Client

New clients ÷ Consults

≥ 40%

Trial Take-up

Trial purchases ÷ Clicks

≥ 1.5%

Show-up Rate

Attended consults ÷ Booked consults

≥ 80%

List Growth

Net new subs per week

+25–50

ROI Math (sanity check)

If your online offer is £149/month and your in-person session is £60, converting four new clients from the first 14 days adds ~£596 MRR or ~£240/week equivalent sessions. With a tool stack under £50/month and ~6 hours of setup, one new online client covers the month’s costs; two cover your time at £50/hour equivalent; four put you comfortably in profit.

Pitfalls & Fixes

Common mistake

Quick remedy

Long forms and multiple fields

Use email-only capture; tag via clicks later.

No clear CTA in the welcome

One primary button above the fold to book or buy.

Walls of text on mobile

2–3 line paragraphs, big buttons, short subjects.

Mixing multiple offers per email

One offer per send; rotate weekly.

Delaying screening

Link PAR-Q+ and consent in booking confirmation.

No resends to non-openers

Resend after 24–48 hours with a new subject.

Ignoring replies

Treat replies as hot leads; respond within 24 hours.

Not measuring consult-to-client

Track and fix consult process (script, follow-ups).

Over-personalisation too soon

Personalise by goal tag after Day-5, not before.

Inconsistent sending

One weekly send, same day/time, for trust and rhythm.

14-Day Execution Calendar

Day

Primary task

1

Build opt-in page, connect email tool, create tags.

2

Write Day-0 welcome; wire consult and trial CTAs.

3

Create Day-1 authority/story email.

4

Draft Day-3 FAQ email.

5

Draft Day-5 social proof + triage email with tag buttons.

6

Draft Day-7 offer email with checkout/booking.

7

Configure booking confirmations with PAR-Q+ and consent.

8

Test full flow end-to-end on mobile; fix formatting.

9

Go live; drive warm traffic from IG/WhatsApp/website.

10

Review metrics; set two A/B tests (subject and CTA).

11

Record a 60-second consult explainer video; add to Day-0.

12

Add goal-based conditional snippets in Day-5 and Day-7.

13

Clean non-engagers; set resend rules.

14

Review KPIs; ship next week’s nurture email.

Optional Automations (if/when to add)

  • Trigger a “nudge” email 24 hours after a consult is booked but PAR-Q+ is incomplete

  • Fire a “last-chance” email 24 hours before the trial deadline; add a 30-day reactivation flow for non-bookers. Keep guardrails: limit to one automation email per day per subscriber and always suppress sends to clients already onboarded to avoid message fatigue.