TL;DR
Build a 5-email welcome + weekly nurture engine that routes every new lead to a consult or low-ticket trial.
Keep forms short, CTAs mobile-first, and booking links frictionless to lift clicks and consults fast.
Track opens, clicks, consult bookings, and lead-to-client rate; iterate subject lines and CTAs twice in 14 days.
Why this matters
Email still drives among the highest ROI of any channel; recent Litmus data shows many companies returning $10–$36 per $1 spent, making an email-centred engine a high-leverage first move. Litmus
Welcome emails are outliers for attention; GetResponse’s 2024 benchmark reports an average 83.63% open rate for welcome emails, so your first message is the best time to secure a consult or trial. GetResponse
Automated messages beat one-off campaigns; Omnisend found automated emails delivered higher opens, higher clicks, and a ~1.9% conversion rate in 2023, with welcome flows among the fastest-growing automations. Omnisend+1
Scheduling friction wastes time; Calendly’s State of Scheduling shows 89% of workers spend up to 4 hours a week just arranging meetings, so embedding a booking link reduces back-and-forth and lifts show-up rates. Calendly.com
Design for phones first; Ofcom’s 2024 report notes 17% of UK internet users are smartphone-only, so short copy, big buttons, and one-tap booking are non-negotiable. www.ofcom.org.uk
What you need
Category | Details |
Tools | Email platform: MailerLite (free–£9/mo), ConvertKit/Kit(£15+/mo), Beehiiv (£0–£39/mo). We recommend Kit or Beehive Booking: Calendly or YouCanBookMe (both have free tiers). Form/Pages: Carrd (£9/yr) or Notion (free) for a fast opt-in page. |
Inputs | Offer clarity (consult, waitlist, or low-ticket trial), branded email sender, logo/headshot, booking link, PAR-Q+/consent docs, 3 client stories, 5 FAQs, social links. |
Step-by-Step Implementation
Step 1 — Build your opt-in and tagging
Purpose: Capture leads with minimal friction and tag them by segment (e.g., rugby academy, football return-to-play, general population fat loss).
Action | Est. Time | Notes |
Create single-field opt-in (email only) with “Book a consult” secondary CTA | 30 min | Add hidden field for source (IG, website, referral). |
Enable tags by interest on thank-you click | 15 min | Use button links that apply tags. |
Auto-redirect to booking page after opt-in | 10 min | Pass email as a parameter to prefill booking. |
Set UTM tracking on buttons | 10 min | Preserve source/medium for KPIs. |
Success metric: Opt-in rate ≥ 25% on warm traffic.
Swipe copy / template:
Headline: Get your first [X] weeks of elite coaching, simplified.
Sub: Join the list and get priority access to consults + a low-ticket trial.
Field: Your best email
Button: Get Started →
Secondary link: Prefer to talk now? Book your consult →
Step 2 — Send the Day-0 Welcome that routes to action
Purpose: Leverage peak attention to secure a consult or low-ticket trial.
Welcome emails command exceptional attention (83.63% average opens), so leading with one clear CTA maximises immediate conversion.
Action | Est. Time | Notes |
Draft concise Day-0 welcome | 20 min | One problem, one promise, one CTA. |
Add consult and trial CTAs | 10 min | Button first; text link backup. |
Insert social proof line | 10 min | One quantified client outcome. |
Enable resend to non-openers after 36 hours | 5 min | New subject line variant. |
Success metric: Click-through rate ≥ 5%; consult booking rate from email clicks ≥ 8%.
Swipe copy / template:
Subject: Welcome — here’s how we’ll get you stronger, faster
You’re in. I coach [rugby/football/general pop] athletes to [specific outcome] with a simple plan you can stick to.
Here’s your next step: book a 15-minute consult. We’ll map your starting point and the quickest 4-week win.
→ Book your consult now
Prefer to try first? Start the low-ticket trial today; full access, no long contract.
→ Start your trial
Quick win for this week: [one exercise or habit tip].
Reply with your current goal and I’ll send a 7-day plan.
Purpose: Establish credibility with one relevant story and a measurable result.
Automated sequences consistently outperform newsletters for engagement, so sequencing a proof-of-work email early lifts downstream conversion.
Action | Est. Time | Notes |
Write a 150–200 word client win | 20 min | Include before/after metric and timeline. |
Add one teaching point | 10 min | Tie lesson to your method. |
End with a single CTA | 5 min | Consult or trial only. |
Success metric: CTR ≥ 3%.
Swipe copy / template:
Subject: The 4-week shift that added 10kg to Tom’s back squat
[Client Video Embedded]
Tom’s problem: strong in-season but gassed by minute 60. We fixed sleep timing, added 2 micro-sessions, and tightened his carb window.
Result in 4 weeks: +10kg squat, +7% CMJ, RPE down on Saturday fixtures.
Want the same? Book your consult and I’ll map your 4-week shift.
→ Book now
Step 4 — FAQ Objection Handling (Day-3)
Purpose: Remove common blockers (time, cost, injury, schedule) with concise answers.
Automated emails convert nearly 4x better than campaigns; answering objections in-flow nudges hesitant leads over the line.
Action | Est. Time | Notes |
Gather top 5 FAQs | 15 min | From DMs and consult notes. |
Write 2–3 sentence answers | 20 min | Plain language; link to booking. |
Add CTA | 5 min | “Book consult” primary. |
Success metric: Reply rate ≥ 2% or CTR ≥ 3%.
Swipe copy / template:
Subject: Quick answers to the 5 questions I get every week
You’re not the only one asking these. Here’s exactly how we handle time, injuries, and schedules so training fits your real life.
[LIST FAQ’s]
If one of these is your blocker, grab a spot and I’ll tailor the plan.
→ Book your consult
Purpose: Present 2–3 short testimonials and route clicks by goal into tags for personalised follow-up.
Email remains a high-ROI channel; combining proof with segmentation increases relevance, which lifts click-through and consults.
Action | Est. Time | Notes |
Add three one-line wins | 15 min | Each with a metric. |
Create three goal buttons | 15 min | “Return-to-play”, “Speed”, “Body comp”. |
Apply tags on click | 10 min | Drives tailored CTA next email. |
Success metric: Tag click-through ≥ 6%.
Swipe copy / template:
Subject: Pick your track — I’ll tailor the plan
Choose the goal that fits: Return-to-play, Speed, or Body Composition. I’ll send the exact first block I’d use.
→ Return-to-play
→ Speed
→ Body comp
Ready to talk it through?
→ Book your consult
Step 6 — Direct Offer Email (Day-7)
Purpose: Present a time-boxed trial or consult bundle with a simple, mobile-friendly checkout or booking.
Reducing friction at checkout and offering relevant options boosts conversion; tests show surfacing an additional relevant payment method increases conversion and revenue.
Action | Est. Time | Notes |
Define one low-ticket offer | 15 min | Example: £39, 14-day on-ramp. |
Link to booking/checkout | 10 min | One button, above the fold. |
Add deadline and guarantee | 10 min | 7-day window; cancel anytime. |
Success metric: Email-to-sale rate ≥ 1.5%.
Swipe copy / template:
Subject: 14 days to feel the difference — starts Monday
Join the On-Ramp: assessments, a 2-week plan, and coach feedback. £39, no contract.
Spots are capped to protect quality. Enrol by Sunday 8pm.
→ Start your 14-day on-ramp
Step 6 — Weekly Nurture Cadence
Purpose: Maintain momentum with one value-dense email per week tied to your core offers.
Automated/nurture flows sustain higher engagement than blasts, keeping you top-of-mind and steadily converting late adopters.
Action | Est. Time | Notes |
Choose weekly theme | 10 min | Tip, story, or Q&A. |
Insert one CTA | 5 min | Consult, waitlist, or trial. |
Schedule for mobile peak | 5 min | Test early AM vs late PM. |
Success metric: Ongoing CTR ≥ 3%; consults per 100 subscribers ≥ 2.
Swipe copy / template:
Subject: The 15-minute speed session I give to busy midfielders
Here’s the exact micro-session that preserves top-end speed in-season when time is tight. Try it this week and reply with your 10-m split.
If you want this built into your programme, grab a consult.
→ Book your consult
KPI Dashboard
Name | Formula | Weekly Target |
Opt-in Rate | Opt-ins ÷ Unique visitors | ≥ 25% |
Welcome CTR | Welcome email link clicks ÷ Opens | ≥ 5% |
Consult Book Rate | Consult bookings ÷ Email clicks | ≥ 8% |
Lead-to-Consult Rate | Consults ÷ Leads | ≥ 25% |
Consult-to-Client | New clients ÷ Consults | ≥ 40% |
Trial Take-up | Trial purchases ÷ Clicks | ≥ 1.5% |
Show-up Rate | Attended consults ÷ Booked consults | ≥ 80% |
List Growth | Net new subs per week | +25–50 |
ROI Math (sanity check)
If your online offer is £149/month and your in-person session is £60, converting four new clients from the first 14 days adds ~£596 MRR or ~£240/week equivalent sessions. With a tool stack under £50/month and ~6 hours of setup, one new online client covers the month’s costs; two cover your time at £50/hour equivalent; four put you comfortably in profit.
Pitfalls & Fixes
Common mistake | Quick remedy |
Long forms and multiple fields | Use email-only capture; tag via clicks later. |
No clear CTA in the welcome | One primary button above the fold to book or buy. |
Walls of text on mobile | 2–3 line paragraphs, big buttons, short subjects. |
Mixing multiple offers per email | One offer per send; rotate weekly. |
Delaying screening | Link PAR-Q+ and consent in booking confirmation. |
No resends to non-openers | Resend after 24–48 hours with a new subject. |
Ignoring replies | Treat replies as hot leads; respond within 24 hours. |
Not measuring consult-to-client | Track and fix consult process (script, follow-ups). |
Over-personalisation too soon | Personalise by goal tag after Day-5, not before. |
Inconsistent sending | One weekly send, same day/time, for trust and rhythm. |
14-Day Execution Calendar
Day | Primary task |
1 | Build opt-in page, connect email tool, create tags. |
2 | Write Day-0 welcome; wire consult and trial CTAs. |
3 | Create Day-1 authority/story email. |
4 | Draft Day-3 FAQ email. |
5 | Draft Day-5 social proof + triage email with tag buttons. |
6 | Draft Day-7 offer email with checkout/booking. |
7 | Configure booking confirmations with PAR-Q+ and consent. |
8 | Test full flow end-to-end on mobile; fix formatting. |
9 | Go live; drive warm traffic from IG/WhatsApp/website. |
10 | Review metrics; set two A/B tests (subject and CTA). |
11 | Record a 60-second consult explainer video; add to Day-0. |
12 | Add goal-based conditional snippets in Day-5 and Day-7. |
13 | Clean non-engagers; set resend rules. |
14 | Review KPIs; ship next week’s nurture email. |
Optional Automations (if/when to add)
Trigger a “nudge” email 24 hours after a consult is booked but PAR-Q+ is incomplete
Fire a “last-chance” email 24 hours before the trial deadline; add a 30-day reactivation flow for non-bookers. Keep guardrails: limit to one automation email per day per subscriber and always suppress sends to clients already onboarded to avoid message fatigue.